wait until the end of your presentation to distribute hando...

consider how you might distribute them without losing control

Pausing helps you stay calm and collected. Be HonestDuring q...

many presenters are so committed to supporting their own positions that they respond with exaggeration or with excessive confidence. This is a mistake. Admit when you do not know the answer. Explain ...

have impacted savings for our clients in recent months. I kn...

and this will definitely impact how much you can save. I can get a good answer to you within a few days. I?ll talk to one of our finance specialists and several of our clients. If you?ll be available...

otherwise validating the questioner

as Shannon does in the more-effective example in Table 15.5. Table 15.5 Showing AppreciationLess EffectiveMore EffectiveQ. Do we work completely through sales reps here in the U.S.

ional and the emotional levels.Be ConciseShort responses are...

the question may be of interest to just one or a few of your audience members. Second

mpanies and find detailed information about their performanc...

time to market

s in Table 15.7. Table 15.7 Reframing a Question to Match Yo...

actually

making. It may raise doubts throughout the audience. While ...

it fails to reframe the question to expain how Sinosourcing can help companies manage risk.This response reframes the conversation by emphasizing how Sinosourcing helps clients manage risk and take c...

are a presenter. Take this role seriously. Do all you can to...

such as glancing at your mobile phone or yawning. Make comments and ask questions that help the presenter stay on message. Publicly express appreciation for the merits of the presentation. Privately ...